Going backwards? - NOT amateur radio

Green Thumb are supposed look after our lawns. This year, it has been a dry summer, but every lawn we have seen in our village seems to have recovered except ours!

I wrote to Green Thumb 9 days ago. They endeavour to reply, so their computer generated reply says, within 72 hours. So far, I have had no response, so I have written again with yet more pictures. Of course, their computer replied almost instantly again to say how important we are!! Rubbish.

It is not just Green Thumb. We used to be able to ring our local bank. Now you get a call centre in India. Same with the Post Office on-line, insurances etc. It feels like no-one cares any more.

At one time letters were delivered twice a day. Sometimes, you got a letter in cities the same day you posted it.

In many ways we seem to be moving backwards.

UPDATE 2002z: Still no response from Green Thumb.

Lawns - NOT amateur radio

Usually our lawns look pretty good and weed free. They ought to as we pay Green Thumb a decent amount each month to treat, scarify and tine.  The last time they treated the lawn they scarified and removed a fair bit of moss. I have removed the dead moss and reseeded in places, but there is a lot of course grass and there are brownish patches.

Reseeded patches

My wife is very cross and wants them back to fix the lawn, which looked far better last year. They are coming again on Friday and have promised to put things right. We shall see. If not, they will lose our business and I am pretty sure my XYL will "go viral" with her displeasure. They ought to have done a better job as lots of people have looked over the wall and asked, "what happened to your lovely lawn?". The front lawn is right next to the local windmill and should be a showcase for Green Thumb.