This was first submitted mid October to OFCOM, so I chased today and got an immediate acknowledgement saying, along with other stuff:
Dear Customer,
We have received your request and a member of the Licensing team will be processing your enquiry in due course. Your Case Reference number is provided above, and we would ask you to ensure this is quoted on all future communications.
Planned system maintenance Thursday 25th November to Monday 13th December
Ofcom are in the process of upgrading their Finance systems and as such licensing services will be significantly reduced between Thursday 25th November to Monday 13th December.
They cannot even update their own acknowledgements!! I presume this is 2021. Let us hope they wake up next week and manage to give a meaningful response. Miracles do happen.
In the meantime boys and girls carry on playtime...
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