Several times in the last few days I have had to ring about house insurance. After about a minute of time wasting drivel I was asked to say in a few words what my call was about.
Clearly they were using voice recognition or AI. Without fail my few words were not understood! When asked was I asking about car insurance "is that right?" I replied "no!!".
In the end I was put through to a human being. I hate AI. With a poor voice, I am on to a loser every time!!!
