Britbox: crap? - NOT amateur radio

A few days ago I signed up to this streaming service set up by ITV and the BBC.

Since then, I have found the website mostly unavailable. Not only that, but I cannot find out how to access it on my TV which I get via Virgin Media. Amazon Prime and Netflix are apps, which I can easily access.

So far, my impressions are not good. This should be easy and painless. It is not!

As soon as the website is accessible I am going to cancel.