A week ago I got an email from OFCOM saying someone was chasing my 8m NoV application submitted last October. 3 weeks after chasing them I have had no progress update - zzzzzz.
If I was offering them £2M for a mobile phone licence I would have probably heard by return in October.
How can you be impressed by such shabby customer service? In my working life I was told customers are our most important asset. Such service from OFCOM would (rightly) get someone the sack.
No comments:
Post a Comment