FT-450D: TX hum and optical encoder problems really fixed?

FT-450D from Yaesu

One of the best value 5-100W HF/6m radios with a decent spec is the Yaesu FT-450D. In many ways it would be an ideal main station radio for me in the new QTH: QRP levels most of the time, but the ability to turn up the power occasionally when conditions are poor or I need to work a sked. The receiver performance is reported to be excellent.

What bothers me are continuing reports of TX hum on some examples and optical encoder failures. I thought that Yaesu fixed these design weaknesses 18 months ago, but I have some doubts about how good and how long-lived the solutions are. Can anyone who has bought a new FT-450D in the last year or so please let me know what you think?

FT-450D hum: a good response from Yaesu

Last night I wrote to Yaesu UK about the FT-450D hum issue and got a very fast and very helpful, response from Paul Bigwood their Technical Sales Manager. All credit to him.

I will paraphrase Paul's reply below.

He confirms the hum problem has been recognised and that it doesn't affect all radios. Those it does, are only affected in voice modes, when the display brightness is reduced below its normal maximum level. The level of hum is generally low and is usually only noticeable when the received signal strength is high [i.e. with local stations], DX stations don't normally hear it.  He says that steps have been taken to resolve the issue and product shipping into the UK dealers since the beginning of the year have a modification to resolve it. He told me that if I purchased one that does suffer from hum under the circumstances as above, then it can be returned to Yaesu for updating under warranty.

He went on to say,

"Please rest assured that Yaesu does care about its products, their reliability and performance. We certainly look to resolve any problems as soon as they become known to us.  The FT450D is a splendid radio, having done excellently at the T32C DXpedition last year when over 200K QSOs were made with no reports to us of any hum problems."

I thought this was an excellent and totally professional response. Yaesu is a first class manufacturer and it is reassuring to see they have taken on board the hum issue in this otherwise excellent little radio and have now taken steps to properly fix it on new build units.

FT-450D Hum (again)

From what I see and hear, Yaesu is still selling this otherwise excellent HF/6m transceiver with a fundamental design flaw: hum created by poor grounding of the display module when dimmed from maximum brightness. This problem was there on the FT450 but whatever improvement, if any, was implemented in the upgrade to the D version,  it has not worked consistently.  This really annoys me: surely this sort of issue should have been picked up in beta testing? The fix being implemented by many owners seems simple, so why the heck doesn't Yaesu get on a fix it?

Waters and Stanton - wake up guys!

Today, having still received no feedback from Waters and Stanton about my emailed question on the FT-450D TX hum (has Yaesu fixed it yet?), I decided to ring them up, check prices and ask the question directly. To my amazement the sales person said, "I have never heard of the TX hum problem". Well, he can't be too well in touch with the market and customers then.

I also asked what was the best price for the rig ("same as in the magazines, no deals") and then asked if they still had the 3 year warranty running. "What 3 year warranty? I've never heard of that." I pointed him in the direction of several recent RadCom and Practical Wireless adverts.

In summary, I was NOT impressed with the responses, or rather lack of them, from this well known UK supplier. At a time when business near Christmas is tight surely it is important that sales staff  know about the product and can answer questions as simple as "what is the length of the warranty?".

Unless this supplier wakes up a bit I think I will defer my decision about purchasing the FT-450D.

Incidentally, they did say that Yaesu would be at Hockley this weekend for the W&S open day. I expect people going will ask about the TX hum question directly. And I wonder if there will be any news about the FT817's replacement?