In recent years, like most high street retailers, they have found the going tough. John Lewis tends to have loyal customers, but I feel even these are going elsewhere for some of their shopping. Take our Newmarket Waitrose. I feel sure that when a local Aldi opens up they will suffer as some people will buy some of the same brands there at lower cost.
It was even reported in the newspapers that Amazon approached Waitrose last year, informally, as they want to buy a major UK food retailer.
No, the retail market is a very tough business. The companies that will survive will be those that have an attractive high street shop and an online business. Those that do not are likely to fail. Sadly, many of us now buy online. This is the reality of the 21st century. Adapt or die.
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