Showing posts with label support. Show all posts
Showing posts with label support. Show all posts

9 Aug 2014

Obsolete, unsupported software

Steve G1KQH has been at it again, noticing that, as well as no longer supporting XP, Microsoft is also stopping support for older versions of it web browser,  IE.

Update your Web browser. I got rid of IE years ago and moved to Firefox. some still run IE6???


73 Steve
http://www.g1kqh.talktalk.net/


Incidentally, I am told Microsoft Security Essentials got a good review in a recent "Which".   I still use MSE on some machines and have never, yet, had any security issues, although I tend to be careful with dodgy attachments.
 

19 Feb 2010

Dell Heaven!

Well, I have to say I was impressed with Dell today. Having suffered a series of blue screen disasters in the last month or so and having tried various things to fix it (roll backs, defrags, de-installs of software, etc) without success, it was time to contact the technical support help desk. The last I did this some years ago it took me several days to get through. Today I was connected to the Indian help-desk in 5 minutes or so and over the phone they checked the HW was OK. The software guy came on line next to instruct me how to load a clean Windows 7 installation. BTW, they rang me back, so Dell paid for the call after the first 30 minutes. An hour later and I have what seems like a brand new, stable Windows 7 installation. They charge for software support (NOT covered by the 4yr at-home warranty) but I was glad to get my wife's machine working again so quickly.  It is nice to be able to say something very good about Dell and the service from their lads in Bangalore.