Don't lose your user name or ID or you may never get in again!
I was a 90 day guest member, decided to join for one year on a special offer. Lost my user name (PC crashed) so asked ARRL for help getting back in to read QST etc.. 6 days later (6 DAMN days!!!!) and not a single reply from ARRL. What a load of tossers! They have now had 3 emails.
Next year, it is very unlikely I shall rejoin. This level of member support is totally pathetic. I am not at all impressed with their "help". If you lose you user name it appears the on-line help does not help at all, but (so far) neither does emailing ARRL!
How can a national society's website be totally inaccessible to paid up members? How come ARRL is so bad at supporting its members?