Today, having still received no feedback from Waters and Stanton about my emailed question on the FT-450D TX hum (has Yaesu fixed it yet?), I decided to ring them up, check prices and ask the question directly. To my amazement the sales person said, "I have never heard of the TX hum problem". Well, he can't be too well in touch with the market and customers then.
I also asked what was the best price for the rig ("same as in the magazines, no deals") and then asked if they still had the 3 year warranty running. "What 3 year warranty? I've never heard of that." I pointed him in the direction of several recent RadCom and Practical Wireless adverts.
In summary, I was NOT impressed with the responses, or rather lack of them, from this well known UK supplier. At a time when business near Christmas is tight surely it is important that sales staff know about the product and can answer questions as simple as "what is the length of the warranty?".
Unless this supplier wakes up a bit I think I will defer my decision about purchasing the FT-450D.
Incidentally, they did say that Yaesu would be at Hockley this weekend for the W&S open day. I expect people going will ask about the TX hum question directly. And I wonder if there will be any news about the FT817's replacement?