- The driver of a Cambridge Park and Ride bus who refused to take a £5 note which was legal tender, saying the note was no longer valid - he was wrong.
- A friend was refused service in a supermarket because his £20 note had a very small tear.
- British Gas, who rang me to set up an appointment for smart meters, yet no-one turned up.
- The bank cashier who could not read what was clearly stated on the cheque about which account the money should be paid in to.
- Having to wait ages to have an order taken in a restaurant, then waiting ages to get served. You had the feeling you were an inconvenience. In the USA I have always felt valued.
In my work days, such incompetence would have led to instant dismissal. Maybe I am getting grumpier, but surely it is not too much to expect decent service. All I am asking for is for people to treat their customers properly, not with total incompetence. These days, we seem to hit a wall of stupid people who are totally incompetent and unable to think. Surely, if people cannot do a job they should go and make way for people who can?
