Showing posts with label gearbest. Show all posts
Showing posts with label gearbest. Show all posts

19 Mar 2019

Gearbest data breach?

An old work colleague has reported that users of Gearbest are at risk of a data breach. As far as I know, I used PayPal. Even so, they have my other details on file.

See https://www.theregister.co.uk/2019/03/18/gearbest_data_breach_1_5m_customers_affected/

27 Nov 2017

Low cost UHF portables?

Gearbest is advertising 2pcs (which I take to mean 2 transceivers) for about £24 on eBay. The last time (the only time) I bought from them I ordered 2 pcs, but only got sent one transceiver. Despite lots of communications with them including copies of my order, they insisted I only ordered one. When I threatened to tell PayPal, I got a full refund.

Basically I concluded that they do not understand English. If you order 2pcs, you may end up with just one.  Good prices, but their customer service is lacking. Caveat emptor.

See https://www.gearbest.com/walkie-talkies/pp_775271.html

14 Nov 2017

Gearbest

A little while ago I ordered 2 UHF transceivers from them. A few weeks later a package arrived containing just 1 transceiver. My original order was  very, very, clear that the order was for 2pcs (transceivers). After a great many emails to them it is clear they do not understand English and insist I ordered just 1!

In the end they have agreed to a full refund. I shall not be doing business with Gearbest ever again, despite their good prices. If you order things online beware: the company may not understand!