Every year I get the same nonsense. I have never made a claim on my home insurance, yet the amount creeps up.
Yet again, I rang up and said it was too much. At first they offered to increase the excesses to which I replied , "no, I want the same policy but for less". Yet again I was offered a "loyalty bonus" and the premium dropped 15%. Such rubbish!!! Why not offer loyal customers decent premiums in the first place?
No doubt I shall have to do the same with my car insurance.
It really p**sses me off. It is all so unnecessary. They depend on customers just paying up and not complaining. No doubt I shall have to ring up next year too.
4 Aug 2018
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