One has just to look at the number of videos telling you how to fix this very issue to see it is a very common one. I like this video showing the repair in 3 minutes, although in reality it would take about 1 hour. In the limit I could do it myself, but let's see if Dell are in a good mood and are helpful first!
I do get really annoyed when a consumer product goes to market with such an elementary design weakness: this is the sort of rubbish that should have been spotted early in the design phase by design reviews looking for possible failure mechanisms. Dell should know better.

1 comment:
I've fixed several laptops with this problem. What I've done, is take the thing apart, expose the mother board where the failed connector lives, and solder a couple "pigtails" that hang out of the back. I've used insulated crimp lugs, but you could use whatever connector you prefer. It's a time consuming PITA to do, however, and is a problem with every brand and model that I've seen, without exception.
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