At one time you could speak with a human.
I have just wasted 90 minutes of my life trying to ask my SIM only service provider how to transfer numbers when I upgrade my mobile phones. After 3 humans and several AI robots, I have given up.
All I wanted to know was how? A human could have told me in 60 seconds.
Maybe I shall go somewhere else?
Your provider can give you porting access code (pac) if switching provider, it can be obtained by text. If you are just updating phones just swap your sim to any sim free unlocked phone. If you require a different sized sim your provider can send you one, search your providers website for details.
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