This is probably the same in most countries.
Our High Street "physical" shops are losing customers as more and more of us shop "on-line". It is often cheaper and more convenient. My trips to banks are very infrequent apart from "holes in the wall" (cash machines) to draw out cash. We even use less cash these days!
In 20 years time the high streets will be very different. I guess they have always evolved, but few retailers will survive unless they radically alter their business models. We could see more big names disappearing. Independents are trying to plug gaps, but I cannot see many of the coffee shops remaining for more than 5-10 years.
It is hard to look into the future. All we can definitely say is that things will be very different in years to come. If you ask me, I would say we may go to some places to look, then ordering on-line for home delivery. What is certain is the retail trade is changing.
We are all guilty of making this happen. Whilst I like to support local, independent shops, it is hard to resist on-line when the local shops don't have stocks, don't intend to stock and are more expensive than online retailers who deliver to your door the next day for less than you pay in "physical" shops. Oh, to place the order from the comfort of your armchair takes 30 seconds!
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