FT-450D hum: a good response from Yaesu

Last night I wrote to Yaesu UK about the FT-450D hum issue and got a very fast and very helpful, response from Paul Bigwood their Technical Sales Manager. All credit to him.

I will paraphrase Paul's reply below.

He confirms the hum problem has been recognised and that it doesn't affect all radios. Those it does, are only affected in voice modes, when the display brightness is reduced below its normal maximum level. The level of hum is generally low and is usually only noticeable when the received signal strength is high [i.e. with local stations], DX stations don't normally hear it.  He says that steps have been taken to resolve the issue and product shipping into the UK dealers since the beginning of the year have a modification to resolve it. He told me that if I purchased one that does suffer from hum under the circumstances as above, then it can be returned to Yaesu for updating under warranty.

He went on to say,

"Please rest assured that Yaesu does care about its products, their reliability and performance. We certainly look to resolve any problems as soon as they become known to us.  The FT450D is a splendid radio, having done excellently at the T32C DXpedition last year when over 200K QSOs were made with no reports to us of any hum problems."

I thought this was an excellent and totally professional response. Yaesu is a first class manufacturer and it is reassuring to see they have taken on board the hum issue in this otherwise excellent little radio and have now taken steps to properly fix it on new build units.