This was the notice on his website last week:
"Folks-
I took a ‘leap
of faith’ in 1996, leaving the corporate world to undertake ‘Small Wonder Labs’
as a full-time venture. Since then, it’s
been a great experience. I have to face facts, though: I’m getting older. The shortcomings in
vision can be overcome with close-up glasses. More troublesome, though, are the
muscular issues from spending hours a day at the computer, or with my head
down, sorting parts into bowls.
Over the years, I’ve assisted countless customers with no-questions-asked replacement parts and troubleshooting advice. The issue of repairs has been problematic, though. While no one really objects to paying $50/hour to have a $1000 rig repaired, that’s not true of a $50-100 kit. I’ve had some good people doing repair work for me, but it’s just not economically viable. Neither can I do the work in a timely manner. Therefore, and effectively immediately, I will not be accepting returns for troubleshooting/repair.
It’s not clear to me at this point if I’ll release any additional product offerings. Although I love the creative process involved in a new design, everything that follows is now just ‘work’. Along the way, I lost the ‘hobby’ aspect of ham radio. I have not been on the air in almost 5 years. I want my hobby back!
I’ve finished our home here in the woods of New Hampshire, and it’s time for me to move on to other interests. I’ve still got a garage/barn to build, a garden that grows larger each year, and a wealth of outdoor activities I can’t seem to find the time for. Retirement is clearly not for the faint-of-heart!
I’ll continue to sell RockMites forever, apparently. Demand is still brisk, with more than 8000 of them out there so far. Ongoing activity for the RockMite as well as support for ‘legacy’ kits occupies me for 2-3 hours each day. At this stage of my life, that’s ‘enough’.
73- Dave Benson, K1SWL
19 November
2012"
Over the years, I’ve assisted countless customers with no-questions-asked replacement parts and troubleshooting advice. The issue of repairs has been problematic, though. While no one really objects to paying $50/hour to have a $1000 rig repaired, that’s not true of a $50-100 kit. I’ve had some good people doing repair work for me, but it’s just not economically viable. Neither can I do the work in a timely manner. Therefore, and effectively immediately, I will not be accepting returns for troubleshooting/repair.
It’s not clear to me at this point if I’ll release any additional product offerings. Although I love the creative process involved in a new design, everything that follows is now just ‘work’. Along the way, I lost the ‘hobby’ aspect of ham radio. I have not been on the air in almost 5 years. I want my hobby back!
I’ve finished our home here in the woods of New Hampshire, and it’s time for me to move on to other interests. I’ve still got a garage/barn to build, a garden that grows larger each year, and a wealth of outdoor activities I can’t seem to find the time for. Retirement is clearly not for the faint-of-heart!
I’ll continue to sell RockMites forever, apparently. Demand is still brisk, with more than 8000 of them out there so far. Ongoing activity for the RockMite as well as support for ‘legacy’ kits occupies me for 2-3 hours each day. At this stage of my life, that’s ‘enough’.
73- Dave Benson, K1SWL